Terms and Conditions MDL97 — Complete User Platform Guide

In this Terms and Conditions document, the following words and phrases carry the meanings defined herein:

• "MDL97" or "Platform" refers to the official website accessible at https://mdl97.pw along with all services, games, products, and applications provided under the mdl97 brand.
• "User" or "Member" or "You" refers to any individual who has registered for or is using mdl97 services.
• "Account" refers to the personal account registered by a user on the mdl97 platform.
• "Balance" refers to the actual cash balance in a user's account, excluding any bonuses or promotional credits that have not yet met the wagering requirements.
• "Bonus" refers to any additional credits, free funds, or promotional benefits granted by mdl97 to users.
• "KYC" (Know Your Customer) refers to the identity verification process required by mdl97 before processing a fund withdrawal.

These Terms and Conditions apply to all users of the mdl97 platform without exception, covering all activities conducted through the website, mobile app, and any other medium provided by mdl97.

To access the full range of mdl97 services, you are required to register a free account. The registration process is straightforward and can be completed in just a few minutes.

Registration Eligibility Requirements:

• You must be at least 18 years of age at the time of registration.
• You must register using true, accurate, and up-to-date personal information.
• Each user is only permitted to hold one (1) active account. Owning multiple accounts is prohibited and may result in the closure of all associated accounts and forfeiture of balances.
• You must use a valid and active phone number and email address that belong to you.
• You must be located in a region where the use of the MDL97 platform is not prohibited by your local laws.

Account Security Responsibilities:

You are solely responsible for keeping your account username and password confidential. Never share your login details with anyone, including family members. If you suspect your account has been accessed without authorisation, contact the MDL97 support team immediately via live chat or WhatsApp, available 24 hours a day, 7 days a week.

Mdl97 will not be held liable for any losses arising from unauthorized access resulting from a user's own negligence in safeguarding their login credentials.

Mdl97 provides a range of secure and convenient payment methods for Malaysian users, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and Visa/Mastercard credit and debit cards.

Deposit Policy:

• The minimum deposit is RM 10 for most payment methods.
• All deposits are processed automatically and credited to your account within minutes.
• Mdl97 does not charge any processing fees on your deposits.
• Deposited funds must originate from a bank account or digital wallet registered in your own name.
• Mdl97 reserves the right to reject any deposit suspected of involving illicit financing or financial fraud.

Withdrawal Policy:

• The minimum withdrawal is RM 30. Daily withdrawal limits may vary depending on your account level.
• All withdrawals are processed in under 10 minutes once the request is approved.
• Your first withdrawal requires completed identity verification (KYC) — you will need to submit a valid copy of your national ID or passport.
• Funds may only be withdrawn to a bank account or digital wallet registered under the same name as your MDL97 account.
• MDL97 reserves the right to request additional documents for compliance and fraud prevention purposes before processing any withdrawal.

Mdl97 offers its members a variety of attractive bonuses and promotions from time to time. All offers are subject to the specific terms and conditions set for each promotion.

General Bonus Terms:

• Each bonus has its own wagering requirement that must be met before any wins derived from that bonus can be withdrawn.
• Bonuses may only be used by the registered recipient and cannot be transferred to other users.
• The use of multiple accounts or any method to circumvent bonus terms is strictly prohibited and may result in account closure.
• Mdl97 reserves the right to modify, cancel, or withdraw any bonus offer without prior notice if abuse is suspected.
• Members are only eligible to claim each type of bonus once unless otherwise stated in the relevant promotion terms.

mdl97 VIP Program:

The mdl97 VIP Program is designed to reward our platform's loyal members. VIP members enjoy a range of exclusive privileges, including higher betting limits, more generous weekly cashback, exclusive festive promotions, dedicated account management, and priority withdrawal processing. VIP eligibility is assessed based on your gaming activity and cumulative deposits on the mdl97 platform.

All games available on the mdl97 platform — including Slot Games, Live Casino, Fish Shooting Games, Sports Betting, and esports — have their own rules set by the respective game providers.

• Users are responsible for understanding the rules of each game before playing. mdl97 is not liable for losses arising from a user's lack of understanding of the game rules.
• All games at mdl97 use a Random Number Generator (RNG) that has been independently verified by internationally accredited certification bodies, ensuring complete fairness and transparency.
• Any attempt to exploit software bugs, use automation software (bots), or manipulate game outcomes is strictly prohibited and may result in account closure and forfeiture of wins.
• In the event of a technical disruption during an active game, MDL97 reserves the right to void the affected round and refund the wagered amount to the user. MDL97's decision in such matters is final.
• The minimum and maximum betting limits for each game are displayed within the respective game interface.

Mdl97 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. The following conduct is strictly prohibited on the mdl97 platform:

• Registering more than one account under your own or another person's name to circumvent rules or claim duplicate bonuses.
• Using automated software, bots, scripts, or any technical tools to gain an unfair advantage in games.
• Conducting money laundering or any other illegal financial activity through the mdl97 platform.
• Colluding with other players to manipulate the betting system, particularly in poker or player-versus-player games.
• Using a credit card or payment method that does not belong to you to make a deposit.
• Spreading false information, defaming, or threatening mdl97 staff or other users.
• Attempting to access restricted areas of the platform or performing any action that may compromise the security of the MDL97 system.

Mdl97 reserves the right to take action against any user found to be in violation of these rules, including temporary suspension or permanent account closure, as well as reporting information to the relevant authorities where required.

MDL97 reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any provision within these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Inaccurate or false registration details.
• Multiple account ownership.
• The user's own request to close their account.

If your account is closed due to a breach of terms, MDL97 reserves the right to forfeit the balance in that account, including any pending withdrawable winnings. If account closure occurs for other reasons (such as a user request), your actual cash balance will be refunded upon completion of the verification process.

Users who wish to voluntarily close their account may contact the mdl97 support team via live chat at any time.

All content on the mdl97 platform — including but not limited to logos, branding, interface design, graphics, text, images, audio, video, and software — is the exclusive property of mdl97 or its licensors.

• Users are not permitted to copy, distribute, modify, publicly display, or exploit any content on the mdl97 platform without prior written consent.
• The mdl97 domain name, brand name, and all associated trademarks are the property of mdl97 and are protected by applicable intellectual property laws.
• Any unauthorized use of mdl97's intellectual property may result in legal action.

The mdl97 platform is provided on an "as-is" basis. While we always strive to ensure the platform runs smoothly and stably, mdl97 cannot guarantee a service entirely free from technical disruptions, system downtime, or unforeseen errors.

• Mdl97 is not liable for any indirect, incidental, or consequential losses suffered by users as a result of using the platform, including financial losses from gaming.
• Mdl97 is not responsible for device damage or data loss experienced by users while using the mdl97 platform or app.
• Any financial decisions made by users based on information found on the mdl97 platform are entirely the user's own responsibility.
• Mdl97 is not responsible for delays caused by factors beyond our control, such as banking service disruptions, users' internet connectivity issues, or natural disasters.

MDL97 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Such amendments take effect immediately upon being published on the MDL97 platform.

It is your responsibility to review these Terms and Conditions from time to time to ensure you are always aware of the latest version in effect. The most recent update date will always be displayed at the top of this document.

Continued use of the mdl97 platform following any amendment to these Terms and Conditions will be considered your acceptance of the revised terms.

These Terms and Conditions are governed and interpreted in accordance with the laws stipulated under the mdl97 operating license. Any disputes arising from the use of the mdl97 platform shall first be resolved through amicable negotiation.

If a resolution cannot be reached through negotiation within 30 days, the dispute will be referred to binding arbitration in accordance with the procedures established in the relevant jurisdiction. The arbitration decision is final and binding on both parties.

Users agree that any claims against mdl97 may only be made on an individual basis and not as part of a class action or collective claim.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the MDL97 support team is available to assist you at any time.

• Live Chat: Available 24/7 directly on the mdl97 platform — the fastest way to get immediate assistance.
• WhatsApp & Telegram: Reach us via your preferred messaging app for support in Malay, English, and Mandarin.
• Email: [email protected] — for enquiries that require detailed explanation or document attachments.

We target a response time of under 5 minutes for live chat and WhatsApp, and under 24 hours for email enquiries. Your satisfaction and comfort are our top priority.